Membership Management
You set the pace. Pause, skip, or roll forward → your membership is in your control.
FRequently asked questions
Where do I find my membership?
- Log into your account
- Click the “Subscriptions” tab
- Select your membership
From there, you’ll see everything related to your plan.
How do I access my account?
You can access your account at any time to manage your membership.
- Click “Account” in the website menu
- Or use the “Manage your subscription” link in your email
- Enter your email → receive a 6-digit code → log in instantly
- No password required
What can I manage in my account?
Once logged in, you can:
- View your active membership(s)
- Skip upcoming billing cycles
- Pause or resume your membership
- Cancel anytime
- Update payment methods
- Update your address (if applicable)
- View past orders and billing history
How do I cancel my membership?
Canceling ends billing immediately.
- Go to Subscriptions
- Select your membership
- Choose "Manage subscription"
- Click “Cancel subscription”
- Confirm
⚠️ Cancellation is permanent. If you plan to return, we recommend pausing instead.
How do I change memberships?
To change memberships, use the request form below. You must have an active membership.
How do I request a refund?
Please see our policies agreed to during purchase.
What if I can't find my membership?
Memberships are linked to the email used at signup.
- Try another email you may have used
- Search your inbox for the email you received when you signed up
If you still can’t find it, reach out with your name and email and we’ll help locate your account.
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